Refund Policy

The Journal for Social Science Studies (JSSS) recognizes the importance of transparency and fairness in its policies, including those related to author fees and refunds. This policy outlines the circumstances under which authors may be eligible for a refund of their Article Processing Charges (APCs).

1. Eligibility for Refunds:

• Withdrawal before Peer Review: Authors may receive a full refund of their APCs if they withdraw their manuscript before the peer-review process begins. To initiate a withdrawal, please contact the JSSS editorial team at [insert email address] before the review process starts.
• Significant Delays: Authors may be eligible for a partial refund (up to 50% of the APCs) if their manuscript experiences significant delays beyond the expected timeframe due to unforeseen circumstances on the part of JSSS. This includes delays in the peer-review process, editorial decisions, or publication. To request a refund due to delays, please contact the JSSS editorial team with specific details about the delays and their impact on your publication timeline.
• Editorial Rejection: Authors who have their manuscripts rejected during the peer-review process will not receive a refund of their APCs. This is because the journal incurs costs associated with handling the manuscript, even if it is not ultimately accepted for publication.

2. Non-Refundable Charges:

• Additional Services: Authors who choose to pay for additional services, such as expedited review or language editing, will not be eligible for a refund of those charges.
• Withdrawal After Peer Review: Authors who withdraw their manuscript after the peer-review process begins will not be eligible for a refund of their APCs.

3. Refund Process:

• To request a refund, please contact the JSSS editorial team at [insert email address] with a clear explanation of the reason for your request and any supporting documentation.
• The editorial team will review your request and make a decision within [insert timeframe] days.
• If your request is approved, the refund will be processed using the same method used for the original payment. Please allow [insert timeframe] days for the refund to be reflected in your account.